Refund policy

We offer free returns within 30 days from the date you receive your order.

Eligibility for Returns

To be eligible for a return or refund:

  • The item must be unused, unwashed, and unaltered.
  • The item must be in its original condition with all original tags and packaging included.
  • Proof of purchase is required (order number or confirmation email).

Customers may contact us at support@yowowbit.com to request a refund or to receive further instructions regarding the return process.

Processing Time

Once we receive your request, we will respond with further instructions as soon as possible.

After the returned item has been received and inspected, and once it is confirmed to meet our return eligibility requirements, refunds will be processed within 2–3 business days.

Refund Method

Refunds will be issued to the original method of payment used at the time of purchase.

Please note that the time it takes for the refund to appear in your account may vary depending on your bank or card issuer.

Non-Returnable Situations

We reserve the right to refuse a return or refund in the following cases:

  • The item shows signs of use, damage, or alteration caused by the customer.
  • The return request is made after 30 days from the date of delivery.